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Email Marketing Forum The email marketing forum is for discussing topics related to email marketing and online services / offline software that allows you to carry out email marketing campaigns. This can include autoresponders and broadcast emailing systems.

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Unread 07-19-2010, 08:21 PM   #1
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Default hard and soft bounce?

hey friends!
Can anyone provide me with the main difference between hard and soft bounce?
i have searched a bit on the subject but got more confused
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Unread 07-20-2010, 10:18 PM   #2
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Sounds like a hard bounce is the email no longer being active, a soft bounce is a temporary error.

What?s the difference between a "hard bounce" and "soft bounce"? | Group Owner/Moderator Help

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Unread 07-21-2010, 05:56 AM   #3
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Hi..
Simply put, a bounce is a notice from the receiving ISP or domain that the email you attempted to send has not been delivered.soft bounce indicates that the condition is probably temporary.You may encounter a soft bounce when a customer's mailbox is full due to vacation or even when a domain is temporarily not accepting mail because of technical problems. A soft bounce is telling you the email address is probably good but that delivery can't be completed right now. You should try sending again at a later date. But don't assume the opposite is true with a hard bounce. A hard bounce does not automatically signify a bad (undeliverable) record that shouldn't be attempted again later on. Unlike the postal world where returned mail clearly equates to an undeliverable address, such as 'moved, left no forwarding address,' a hard bounce in email can mean many things.

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Unread 07-21-2010, 08:00 AM   #4
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A soft bounce is an email message that gets as far as the recipient's mail server (it recognizes the address) but is bounced back undelivered before it gets to the intended recipient. A soft bounce might occur because the recipient's mailbox is full, the server is down or swamped with messages, or the message is too large.

A hard bounce is an email message that has been returned to the sender and is permanently undeliverable. Causes include invalid addresses (domain name doesn't exist, typos, changed address, etc.) or the email recipient's mail server has blocked your server. Servers can sometimes interpret bounces differently, meaning a soft bounce on one server may be classified as a hard bounce on another.

Last edited by harjos; 07-21-2010 at 08:05 AM..

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Unread 07-21-2010, 11:25 AM   #5
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Thanks much guys.....it helped me a great deal....Im grateful to you all
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Unread 08-08-2010, 02:30 PM   #6
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Thanks also for providing definitions I don't also know the difference of these two.

Email Blacklist - Help You Combat Spam Emails

Spam Blacklist Checker - Free Trial on Real time monitoring of your IP's on all the major blacklists.
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Unread 08-10-2010, 05:48 PM   #7
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Soft Bounces: Usually, it is blocked just a few hours.
Hard Bounces: In reality, this is not permanently but blocked during one week.

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